Gurl,
PM me with your questions. I have a friend that is Chief pilot for one of the teams and I interviewed a year ago with the entity you are interested in. The whole thing is a mixed bag. Some departments are forward thinking and operate according to SOPs - and are proactive about it - other are are lot more...well let's just say can't spell SOP. Remember the drivers "HAVE" to be there.

I would encourage you to read the accident report on the corporate crash:
http://www.ntsb.gov/doclib/reports/2009/AAR0901.pdf

Doing so is insightful about the corporate culture at the time.