Originally Posted by alfaromeo

So you have reps whose beliefs run completely counter to history (and common sense if you ask me) and yet you don't complain about their "sales job". You think a sales job is anything that doesn't match your thoughts. You think "straight facts" are anything that does match your thoughts. So spare me the sanctimony. Again, we seem to live in bizarro world where failure becomes the road map to success and success is ignored.

Constructive engagement has led this industry out of the depths of the bankruptcy era doldrums. Every pilot group that tried your tactics has failed and failed and failed some more. Only one pilot group was moving forward and digging out of the hole we were in and that was Delta using constructive engagement. We signed two straight industry leading contracts within 4 years of each other. The rest of the industry: zero. We averaged a 41% lead on the competition when our last deal was signed. 41%. Explain that sales job.

The rest of the industry is just trying to catch up now. So if you want to stick your head in the sand and ignore reality while you satisfy your anger then I say you are just immature. There has rarely been such a stark contrast between the failure of your methods and the success of constructive engagement. So you can snark away all you want with your childish insults. Someone else with more maturity will keep digging you out of that hole and like a dead weight you can latch on for the ride.