We switched back to jepps and no longer have to carry 40lbs of approach charts!

Everything else is pretty undeniably true.

Northern Mississippi flying club still runs Memphis (Training dept.)
Wait times over an hour to talk to CS many many days
Hotels are and always have been terrible
Trips are terrible, often scheduled 12 hours of duty for min day pay with 4 hour sits
Maintenance is terrible, many APUs deferred.