Originally Posted by
Lucky Pierre007
There is cancellation link that allows you to cancel things if you weren't able to use them and you will be refunded the price minus like a $4 service charge although no one tells you this and it can be very frustrating till you get figure it out. I think when you click cancel you then have to click another link to refund and then if you don't do it at that time it's not possible to get back to the refund link.
Yeah, I tried that first but reflected tickets were already used, which they were not. Had agents look up ticket numbers with own airline and they each reflected as being used as well, so the system is broken somewhere. I thought the purpose of an eZed was to eliminate the paper zed tickets for easier travel but paper tickets were so much easier...and easier to transfer between other carriers. As for refunds, just drop in the mail. To the poster below about using Zed's out of order and not being refunded, there's some fine print I've never heard before. I know why myidtravel.com doesn't provide any contact information!
