I was with USAA since `60, when I was commissioned and got my wings (53 years) Was a great company then. Switched to Cotton States (now called Country Financial) with my house a couple of years ago...rates dropped to about half. Just dropped the auto coverage last month and gave it to Country also. I really hated to do it, seems like I`ve deserted an old friend, but hey..it`s just business. Y`all might consider 5th 3rd bank. You can do everything on line except visit your safety deposit box. Couldn`t ask for better service.