Originally Posted by shadyops

So I am trying to send someone on a buddy pass and a screen comes up that I don't understand when I select the flight.

It says: Please make sure that you have first class coupons purchased and available for travel. You will need to present your coupon to the gate agent.

There are no more seats available in coach but plenty in first class so that's my only option. Do you buy the coupons separately at the the ticket counter? Where do you find these things?