Thread: Usaa
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Old 08-13-2013, 08:56 AM
  #225  
PilotWife2
Mortgage Loan Officer
 
Joined APC: Aug 2013
Position: Desk
Posts: 22
Default Thanks!!

Thanks okawnerfor mentioning National Bank of Kansas City. We work hard to take good care of our customers!

KYTBRD – On behalf of all mortgage loan officers, I would like to apologize to you for the endless paper chase to obtain a mortgage especially for purchases. Ever since the mortgage and financial meltdown, standard underwriting guidelines have been ramped up significantly. I know the info you have been asked to send seems obvious and mindless, but there usually are sound underwriting reasons behind the requests.
I hope your Loan Officer is taking the time to explain the process and prepared you up front for the type of paper work needed.

You are welcome to ask me any mortgage questions you may have! I have worked 12+ years as a mortgage loan officer with National Bank of Kansas City and most of my borrowers are pilots both military and airline.
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