Originally Posted by
MikeB525
As you know, airlines typically overbook flights, which often times leads to near-violent confrontations with customers at the gate (see the TV show "Airline"). They do this to gain extra revenue because there are always a couple people who wind up not going on the flight do to oversleeping, last minute problems, etc. Do you agree or disagree with the practice of deliberately overbooking flights?
Ok, discuss.
That's why JetBlue has a never overbook policy. Having to deny someone boarding after they paid for their ticket and showed up on time is something we leave to those 'other airlines'.
Under the new BoR our customers would get $1000 if it still happened.
Lead, follow or get out of the way.