I interviewed in Dec 2011 and received an email invite. I was directed to go go my pilotcredentials profile, where a new tab appeared allowing me to select an interview date/time. After I did that I got another email with an interview confirmation and more instructions. No call at all regarding the interview. They provided a person to contact at SWA if I had and questions, that I did talk to a few times. Employment offer came as a call from a Chief Pilot.