First off, you'll ALWAYS have employees that are going to complain about ANYTHING, not matter what. But with that in mind, keep it real simple and big picture. And remember, EVERYTHING is relative;

DAL; Was able to successfully merge two post bankrupt carriers, even though the recession. Able to make it one company, able to start making money, as well as a general forward/onward/upward way of doing things. And even as a side result, able to improve ;abor relations in the process. Even thought one of those groups had some of the WORST.

UCH; Would have a hard time managing the merge of two baby strollers on a pedestrian walking path. Run by a management team that really couldn't care less about labor relations and is under the impression they run am IT company and NOT a global airline. The last time S-UAL had any kind of real positivity overall as well as invested in labor was in the post ESOP/"United Rising" (anyone remember that?) era. During the BK and after they successfully destroyed any kind of labor relations and morale. And has yet to prove they care about brining it back. CAL was able to pull it off in the Bethune "From Worst to First Era", even through post 9/11, on a relative scale. But with Bethune leaving and Kellner, followed by Smisek, not ANYWHERE near what Bethune was able to do overall.

Sound like it pretty much in a nutshell?