Which is why I took issue with their "survey." Whoever wrote it had clearly never written an actual survey before. There's a science to it. (PhDs exist based on survey construction research.) The question "Do you have an active application for another airline?" doesn't really ask what they meant to ask. They took the response and assumed those people are all actively looking to leave. It's only one example of the question not being worded quite right. Nearly all of them had some sort of problem. As I filled it out I was thinking..."I know what they are asking here, but it is worded in a really biased way." Surveys must be worded neutrally to get a accurate stats.

It's a shame, because a good accurate survey is needed. I would like very much to tell the PVC what I feel through a properly constructed survey. As it is, they really have no clue.

So you PVC types that read this forum, go create a real survey.