I applied @ Spirit on 22 August and have an email from them verifying they received my application. I tried to login to update my resume' but I can't seem to come up with the correct username. The web page allows for this and asks me to put my email address into the user name section but when I do this I get an error message that there is no account associated with this email address -- even though I've got an email from Spirit at this email address confirming they've received my resume' . I tried replying to the "we've received your application" email and nobody responded.

I've considered opening a new account with a different username, but I don't want to anger somebody in HR who sees 2 applications for the same person from different email addresses. Any suggestions where to go from here?