Let’s see; PIC followed procedures and rapidly descended the plane as dictated by the circumstances.
Some PAX freak out due to pilots announcement and sudden descent. However, still have plenty of time to hit the cell phones to send txt msgs and try to make calls (now a common knee-jerk reaction).
PAX: I got scared from an announcement, my plane descended suddenly, and now I must be compensated! Are you kidding me? Nope. That is the nature of our litigious society. If I am even a bit disturbed from my normal state of complacency and unawareness of my surroundings, I must be due a reward of compensation.
Myself: I would be pretty satisfied that the flight deck followed procedures and kept my butt safe. I would be glad to endure a little odd/scary announcement as long as my butt was put on the ground safely. Nothing else needed for me.