Your telling me I don't know how to copy and paste? You type something. I click the quote button. Simple. You had a few pages basically saying the same thing. How is that a mischaracterization? That's right, it's not. Your making crap up because I'm right. Mister high and mighty 747 captain can't admit when he's wrong. CRM is great. I can tell you your wrong and take the plane from you. Enjoy the golf game, seriously. I hope you play a great game and relax while on the course. Come back with a level head and accept the fact that you are not God. It's funny how defensive you get when pages and pages of posts by different people tell you your full of it.