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Old 11-18-2013 | 09:06 AM
  #143045  
Scoop
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Joined: Dec 2007
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From: DAL 330
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Originally Posted by Herkflyr
Good point--to a point. As it is the company overloads them with minimal staffing, which is unfair to everyone. I flew a completely full 757 ATL-UIO, business class meal service in FC and hot meal in coach--all with four FAs. That's not fair to anyone, including the pax in the back who don't get anything for two hours.

In earlier eras, DAL staffed 757s with six FAs, then went down to five, now routinely staff with FAA mins of four. If the FAA allowed it I have no doubt that they would staff a 747 with one.

Herk,

You are right but DAL is giving our passengers what they want. People always complain about lack of service by airlines but mostly purchase based on only one thing............price. At times airlines have tried to charge a little more for a better product and people would not pay for it.

It was easy to be critical of DAL when we were losing billions but a little harder now that we are making billions. I agree it makes it harder for the FAs but that is no different to what is happening to most employees in most industries, including us.

If the pax in the back truly don't like it they will not come back. If we keep that flight full then I assume that they are OK with it.

Scoop