Originally Posted by CRM114

The non-union mid-level management positions that actually make the airline run have been decimated over the past decade. To a large extent, those who have the depth of talent to run the airline have either retired, been fired, or have moved on to better pay and conditions. Jeff is no doubt a huge disappointment to employees, investors, and passengers but firing him doesn't solve the brain-drain that UA has suffered (for the record, I say fire him anyway).