Unfortunately corporate mis-management is prevalent in the entire airline industry. Eventually every airline succumbs to the urge to increase the bottom line even if it means ****ing off the two most important groups necessary to survive: customers and employees. It was always such a shock to see the difference between how my airline treated folks and the way SWA treated people. The stories I could tell of the number of times SWA has gone out of their way to accommodate me commuting or my family when non-revving, would fill a page. People fly because they have to and people work for the airlines because of the excitement and the mystique that still seems to entice folks to stand out on the ramp in sleet, snow or 100 degree days for 8 bucks an hour, just to say they work in the aviation industry.