Originally Posted by Tom a Hawk

I believe the real story is that because they have opened to so many new members they have diluted the core group of really responsible, low claim people they had. It's been good for business having more people, but it's also caused their payouts to increase. Thus the increase in your rates even though you may not have had claims. Hope you're still getting good service, my wife is an employee, but I guess it's a decision as to whether or not it's worth it to you.