Originally Posted by
Scoop
Mesabah
I doubt that we are hiring Pilots based on a "customer service background."
Perhaps you meant to say that she may have scored an interview due to the above, but I really, really hope that she was hired based on Piloting skills, and future Captain potential.
Scoop
I'm no expert in why companies hire different people, but it almost appears that some hiring departments believe (whether right or wrong) that a person being customer oriented is something that can not be trained while pilot and captain skills can be trained.
In application during a job interview, I would just want to keep in mind that one question that the interviewers may be trying to answer is your natural tendency toward being customer oriented.