It is not the easiest system to navigate, and once you hit submit, you are locked in. Funny thing is, my ex-neighbor (I used to live in SEA) is an IT manager in charge of their website. I think I am going to call him and give him some heat about it.
I had to make a correction to my resume' and add an availability date since there wasn't a spot for one on their website. I just emailed their HR folks and they got right back to me. The email that I got back was very friendly, personal, and conversational, not an automatic response or anything like that. It just reaffirmed my decision to apply and hope for an interview. I would definitely rather fly with Alaska then a few of their higher paid competitors.