She has nothing to do with what you wrote! Why take it out on her? You said it yourself she was very nice and informative on the phone.

And no offense, but your message falls on deaf ears because there are pilots who still show up to work. So, the pay must be good enough to attract employment. Recently, pilots at regionals have voted in concessions at Pinnacle and PSA. They did it secure a fleet plan and to exist a couple years from now. This trend will continue. It a downward spiral. The only fix would be to speak with your feet and leave regionals in droves, but pilots will only leave when they have another job lined up. The regional model is wrong, underpaid, but they get the pilots they want because we all hope to one day fly for a LCC/Legacy where the wages are livable.