Having been on the road and gone the last two weeks I just now sat down to do the application. Applied last year no problems but now can't seem to get anything done at all. Unable to upload attachments for new cover letter and recommendations however the ones from last year are there and even if I delete and resubmit they will not upload.

On to the application I receive this message every time I try to save or submit:


Message

Message

Data being added conflicts with existing data. (18,2)

When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.

This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.



No idea what to do other than email their IT department! I did try deleting everything that had been saved since my last application and re-entering everything as well. Any tips greatly appreciated

Hopefully they have a quick response as the application is closing soon.