I've had trouble with JFK taxi drivers "pretending" to not know where the FedEx Ramp was, when he tried to overcharge me for the short trip I called the police.
Problem solved ...
The NY Taxi and Limo Commission imposes BIG fines for bad (illegal?) service.
AND ... PS, I neither bring nor expect cookies from Jumpseaters. I consider it a Professional Courtesy. Welcome Aboard! Please return the favor one day