The forecasts for this storm were not accurate. The storm was upgraded almost hourly in the 48 hours prior to the peak snow. Originally it was not expected to have a major impact on the NYC area. BOS was supposed to get most of it. This forum and I personally have been critical of management shutting down too quickly in the NY area in the past. Their recovery plan apparently was also hindered by the diversion of a aircraft flying In With additional ground personal to assist when JFK shutdown unexpectedly. As bad as we performed everyone else was just as bad and JetBlue was a disaster.