Thread: Wearing the hat, why?

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Airhoss , 01-11-2014 08:25 AM
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Quote: And therein lies the problem. The captain charm school talking about hats or, in my case, why we shouldn't be calling in sick, shows what their primarily concern is--superficialities--when the real problem is how poorly and unprofessionally they're running the largest airline in the world. Seeing how many people they can cut from each box on the organizational diagram to barely scrape by is the problem. Not hats. Not sick calls. Not refusing aircraft. NOT PILOTS. If they built a truly world-class company, sparing no expense for a working CCS, a full-up staffed crew scheduling, and in-house maintenance given all the people and the tools necessary to remove an MEL when it touches a hub, THEN I would bet you'd see a lot more people wearing their hats. Funny how it works that way. You can't reverse engineer organizational professionalism. It starts at the top with their character, their vision, their purpose, and permeates the organization from within. When they're having meetings on hats, sick calls, and buttoned jackets, they're pinning the blame not finding a solution. When their purpose is stock value and bonuses, then they should happy with what they're getting. When their purpose becomes a personal pride in being part of a well-run, customer-respected, safety and employee-centered, life-long career place to work, then they might expect similar buy in from their employees.

Thanks for that peek behind the curtain. This is not shooting the messenger, just a comment on that observed data point.
APC225

That was one of the best posts I've EVER read on this site. Thank you sir, you have squarely hit the nail on the head!
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