You're welcome to try to get a refund through the SKYW Travel Center, but odds are sadly not in your favor. Mother U is a money-grubbing, soul sucking black hole of a company, which year after year tries harder and harder to get more from us in exchange for less and less... I live in a UAL domicile and I still almost never non-rev on them, largely because even on our own metal you are relegated to the jumpseat when there are 5 dinosaurs with vacation passes listed ahead of you. Delta is a far superior experience (no extra charge for business/first, no extra charge for beer in premium class cabins just because you're a non-rev!), and Southwest and Frontier treat us better than United gate agents do.

BTW, U2 fan? LOVE your screenname.