Originally Posted by
Electra
You're welcome to try to get a refund through the SKYW Travel Center, but odds are sadly not in your favor. Mother U is a money-grubbing, soul sucking black hole of a company, which year after year tries harder and harder to get more from us in exchange for less and less... I live in a UAL domicile and I still almost never non-rev on them, largely because even on our own metal you are relegated to the jumpseat when there are 5 dinosaurs with vacation passes listed ahead of you. Delta is a far superior experience (no extra charge for business/first, no extra charge for beer in premium class cabins just because you're a non-rev!), and Southwest and Frontier treat us better than United gate agents do
Within just the last year United has messed up and canceled my benefits twice stranding my family members. They did it to my parenrs when they were on vacation forcing them to rent a car and drive to ATL to use Delta. Just today they dropped my enrolled friend off of my benefits while we both happen to be on vacation together and now we're scrambling to figure out how to get her home. This is getting ridiculous and I can't believe how bad my timing has been both times it's happened.
Delta is far superior. I just wish I didn't live in a United hub.