Originally Posted by
Coach67
Or ... maybe one is honest and better and the other is dishonest and bad!
How many times has the business world shown that happy employees make happy shareholders? Just in our industry alone it was only SWA and Kellner that got it ... now it appears the DAL has learned it.
Actually, Delta has re-learned it. One of C.E. Woolman's basic tenets was, "Take care of your employees, and they will take care of your customers." There was a reason the "Delta Family" existed and even bought the company a 767. However, Ron Allen destroyed it during 7.5 and the Mullins just urinated all over the corpse.