Originally Posted by
Firsttimeflyer
Great write up. Unfortunately the passengers care about how cheap their ticket is, they will just complain about the size of the plane once they step on board.
It isn't the passengers fault. Your industry and the management of that industry love their profits. The passengers are looking for a good deal - just like consumers do in every other industry or service. You do it too when you shop and doubtfully give a second thought about it.