Know your flows and calls cold day one. The LOD should be known solid also. Arm chair fly with skins for calls and flows and you will never be on your heels or get a talkin to. BTW two guys I know of right now are in training problems. One just got fired....18 yrs with co and the other is very close to failing out with 16 years with the co. You can do a lot wrong but....but the training program is spelled out with exactly how much room you have to move and get retrained. Once you use up all your redo's , your done. Not to scare new hires but you made it this far, stick to your program.