You should've gotten an email with a reply to address for tech support. If not, I'll pm it to you. I installed it today. It's pretty bare bones, I'm not overly impressed. Not at all actually. Maybe there is more functionality planned for the future. The split screen on the windoze device will be nice to have, because this is really hard to see unless you zoom. For instance, if your 10-9 is folded, it shows up smaller on the Ipad. Much smaller than the actual chart, so you can imagine how difficult it would be to read without zooming in and panning around, just what you want to be doing while taxiing...

I haven't seen a single mount or power supply in any aircraft yet.

Of course no moving map, no graphical weather.

Ah well.