headset, I've used the plantronics in the ear (molded earpiece) for 26yrs... so light don't even notice I'm wearing a headset. (honestly can't imagine using a community headset/mic... no matter how much you clean it!)

bag, don't get the monster, heavy metal frame bag like I did... feels like it weighs 20lbs empty! (unless you want to buy mine! )

don't buy long sleeve shirts or the overcoat. (I still have 6 brand new long sleeves and brand new overcoat hanging in the closet... thanks new-hire co-ordinator!)_