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Old 04-12-2014 | 07:34 AM
  #153812  
LeineLodge
Gets Weekends Off
 
Joined: Apr 2008
Posts: 2,206
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From: DAL FO
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Originally Posted by DogWhisperer
ARRRGH!!!! Having problems trying to get a refund for an eZed pass on AA….used the myidtravel thingy a few weeks back to try and get her to LIT from DFW…never used the pass and now want my money back. Cannot get the refund option to show on the myidtravel website. I have the ticket number and confirmation code but cannot get the money back!!! Any of my fellow dudes and dudettes ever have this problem? Inquiring minds and all…DW
I had this about a year ago. Some sort of problem finding the ticket # with AA. I called our travel line: 1-800-MY-DELTA. They found it and were able to process the refund with min hassle.

Follow the prompts to get a live person and they should be able to hook you up pretty easily.