Originally Posted by
TonyC
FedEx Express has been "dim weighting" ("dimensional weighting" packages since it was just FedEx, i.e., before we bought and renamed RPS. We taught couriers to measure packages that they picked up, and they installed Dim Weight laser scanners in all of our sort facilities. I'm surprised FedEx Ground hasn't been doing the same thing all along.
I was also surprised yesterday when an item I purchased online that was shipped FedEx Ground did not show up at my house on the day it was promised. A little research revealed "Delayed Delivery Requested.". Oh, really?!?!? Well, I sure didn't request it, and I sure didn't approve any such request.
It feels like Express is carrying Ground, and Ground is besmirching our reputation.
Express is carrying Ground until Ground is built up enough to start (continue) downsizing Express.