all online now when I did it a year ago. I typically take the time to call and get past the front desk operator and ask an examiner what he needs done online and which forms to bring. If you need english proficiency or any type rating added you can also do that at the same time but it takes a separate online form for each one (I learned this the hard way after an hour drive to do my CFII). I have visited FSDOs from Hawaii to Florida and points in between. The process is always a little different at each one and some are easier than others.