Originally Posted by
Mesabah
This is why I don't use electronic application services when I hire someone for a job. You actually wind up screening out the best candidates because the computer only shows the numbers. A physical resume, not only what it says on it, but the way it is put together, says a lot more about the candidate than AirlineApps, or the like, ever could.
Manual resume review introduces biases of the reviewer and is typically based on untested assumptions. Modern applicant review systems use data culled from surveys that identify the most affective employees and the traits they share. Often, traditional metrics (experience, school, etc.) do little to predict good employees. Analytics can statistically identify the best applicants without introducing bias. Moneyball has moved to corporate hiring.
If a company who hires many applicants uses a manual system while their competitor uses analytics the competitor will hire more productive employees. Certainly there are pitfalls to a computer hiring system as it is relatively new but its efficient, effective, and here to stay.
The NPR show "Planet Money" did a show on computer hiring. It is episode #509 titled "Will a Computer Decide Whether You Get Hired". It is worth 20 minutes of your time if you are interested in these things.