That is difficult to answer. You cannot argue that there have been gains contractually. Is that silence? In fairness also, there have been items that were concessionary. That said, isn't the real question whether those gains have been big enough or the concessions small enough?

117 operational changes required a meeting of the minds at some point. I was fine with status quo, but IMO, the LOA was a positive. Donatelli's original letter was miscalculated on the question of lean overs...a single issue that was resolved by grass roots upheaval.

IMO, the LOA makes room for continued greenslipping. This increases my bottom line. But as they say, the problem with greenslips is you have to fly them.