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Old 06-10-2014 | 07:29 AM
  #3  
Nothere
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Originally Posted by Grumble
I wouldn't call this one leading from behind. More like letting someone else buy the "A" model and seeing how it works out. Delta took quite a PR beating for it, but the elite passengers appreciated it. Talk to them, nothing makes them crazier than spending several grand on a first class ticket, only to sit next to someone that bought a coach for $200 but got to upgrade because they have all their bills setup to pay on their mileageplus card, and thus have 50,000 miles for freebies.
I didn't think Jeff's supporters would be so quick to respond. He didn't know this? We upgrade just about everybody to fill first class. They've done many surveys concerning this - Jeff was just afraid to lead and take the heat for making the decision if it didn't work out. We've chased just about all our BEST CUSTOMERS. Would you explain why?
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