Originally Posted by
Pkcola
Sorry, melt-downs have occurred and continue to occur. It's been well documented in the media and by Jeff himself. Only he choses to blame the frontline employees instead of taking responsibility. Jeff is trying to turn junk into shinola and it's not working.
By the companies own reports we are fighting for 3rd place with SW. A position Jeff is probable comfortable with considering he was competing with SW for 4th before the merger and looks at it like a move up.
The simply fact is the employees are not the cause of the failings of the new United. It's Jeff's performance and implementation of the merger and poor choices at the expense of the employees. I don't know how you can defend him in any way. Do you really think you'll find a following with the frontline employees.
Did you quote the wrong post? Read again what I wrote. The meltdowns are not from CCS or Shares failing.
I specifically state that they have failed in leading. I was purely responding to the part about IT platforms. Thanks again for making my point that people confuse capabilities and execution.