Originally Posted by Pkcola

It really is a wake-up call to the employees of United. Jeff has done a good job of turning a good domestic airline and an equally as good international carrier into the carrier to be avoided. We've watched as most of our premium passengers have jumped to DL and AA. Ultimately the employees will suffer as we'll eventually loss jobs and maybe the airline to his ineptness. It's not a UAL vs CAL thing guys, it's a management vs employees thing and Jeff is winning at our expense.