Quote:
Yep, parking those 50 seaters should be the thing that busts up the statistical tie at the bottom of the JD Powers satisfaction survey.... not improving the crap ass customer service or anything like that... based on that logic, why not park all the planes... your customers would love you then.Originally Posted by MasterOfPuppets
United's reputation will only go up with the parking of all those 50 seaters.
2014 North America Airline Satisfaction Study | J.D. Power
http://www.jdpower.com/press-release...sfaction-study
http://www.jdpower.com/press-release...sfaction-study