Thread: What's the Latest at ASA/Expressjet?
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Old 08-06-2014, 04:43 PM
  #6828  
MasterOfPuppets
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Originally Posted by Jefferson View Post
Yep, parking those 50 seaters should be the thing that busts up the statistical tie at the bottom of the JD Powers satisfaction survey.... not improving the crap ass customer service or anything like that... based on that logic, why not park all the planes... your customers would love you then.

2014 North America Airline Satisfaction Study | J.D. Power

2013 North America Airline Satisfaction Study | J.D. Power

2012 North America Airline Satisfaction Study | J.D. Power
Well aren't you a ray of sunshine......

I didn't say parking the 50 seaters would win us awards in customer satisfaction, but it sure isn't going to make our numbers worse.

The 50 seater is the worst jet ever introduced into service and they can't die fast enough.
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