Originally Posted by hockeypilot44

Agreed. This is for pilots who live in base as much as commuters. I have been stuck away from base without a hotel room due to my flight out cancelling. This happens to ATL based crews flying through NYC frequently as well as NYC crews flying through ATL. It is frustrating and embarrassing. I have worked for three different airlines and this is the only one where I have ever found myself at a layover with no hotel assigned and no way to get a hold of anyone without sitting on hold for an hour. The irony in this is that this is by far the best company I have ever worked for. That tells me that these situations should not happen. Our system needs fixed. The company that runs crew accommodations needs to be replaced, and these jobs need to be brought in house.