Did a turn the other day where Envoy supplied the ground crew. We waited 15 minutes parked 150 feet from our gate for them to push one of theirs, and then marshal in another one of theirs that came in after us. The thing was, I really, really needed the bathroom. Not cool.

I know it's cruddy for a lot of Eagle guys. We all do, and almost all of us have friends there too. But it's important to set aside animosity while on the clock and hold ourselves to the professional standard our occupation, and safety, demand.