Great Post!! I couldn't agree more!! The two things that you're dealing with though is paranoid and hot headed pilots!
I've had the same experience as you. Not that all problems were solved but occasionally they were taken care of. I know I went to the IAH road show that all the Managers came to where pilots expressed many issues to Greg Hart and his people. All I can say is that within days many off those issues were addressed! (i.e.- less 4-day trips, etc.) Just saying, if you keep it professional I've NEVER had an issue.