Originally Posted by hockeypilot44

Guys, please watch for straggling non-revs on last flights of the night. We were late to our flight to an outstation last night due to missing a wide open flight to ATL (over 50 seats open) filling up with hk's 10 min prior to departure (next flight was a little late so they moved everyone up). Our flight to the outstation had a mx plane swap so we thought we had a chance (we did), but we didn't get on. We arrived at the gate to find the agent in the jetway and the plane still fueling. I waved in the window to no avail while watching this aircraft fuel for 15 minutes. Plane ended up pushing 27 minutes after we arrived at the gate. I know our company doesn't care about non-revs, but I was disappointed in our employees. I know i was seen by a ground personnel because he waved, then walked up the jetway. I would never expect anyone to delay a flight for a non-rev, but I do expect our agents to put people on when it will not delay the flight at all. Anyhow, spent the night in a hotel with my family for 7 hours to get up and fly to a different airport 100 miles away from where we need to be. Please just be aware at the end of the night. Non-revving is hard enough as is. We don't need our own employees holding us back. It became obvious to me that we definitely do not have the "Southwest culture."