Originally Posted by FredFlyer

A LTP user wrote this on Coradine's FB page...

THIS is from an email from Coradine in 2012:

"We listened, here's what you said.
We conducted a customer feedback survey in early January and we wanted to share the valuable results we received from thousands of your peers.

The majority of pilots felt the initial price was pretty close, but the upgrade price was too high (which was exacerbated by the fact that this was the first time a major new version of LogTen Pro launched for Mac, iPad and iPhone all at the same time).
-- 74% of respondents were in favor of paid upgrades, as opposed to a subscription or in-app purchase model.
-- 80% of you want a universal app so you can run LogTen Pro on both iPhone and iPad with one app.
-- 81% are running Mac OS X Lion
-- 79% have an iPhone 4 or 4S
-- 80% have an iPad (with the majority having an iPad 2).

Thank you for your honest feedback. We always want to consider the customer first when deciding the future direction the company takes.

User's Response:
Really? So what happened to 74% of respondents? What happened to you always wanting to consider the customer first when deciding the future direction the company takes?

You've lost your way and you're losing all of your customers.

You have NO idea how small the aviation community is. You should, but apparently you do not.