They are called FAR117, read it, know it, live it! Remember SGU will not agree to ANYTHING unless they solely benefit. If you remember this template you will not be suprised. Example: You call SS and ask for a day of vacation, if there is a snowballs chance of you being needed, denied, if there are 25 reserves and its 2355, they will "give" you the day off in exchange for 3.75hrs of user time. See how it works....