But his point is that we've already given it to them with the cost neutral arbitration clause.

I really hope that you guys are right about Parker not wanting to go that route. If he doesn't then I think we can work something out. If he doesn't care then that is exactly where we will end up. It's how he's always done it.

The management team has realized that they can't run the new AA like they did the old US with respect to customer service, so maybe they will want to avoid ****ing off the pilots. But, they didn't with the F/As, and they are with the customers all the time.