Because I'd imagine a lot of people with 5+ years on property expect to have a good schedule. I've been here almost four years, and have that expectation...

That has nothing to do with who understands PBS though. I think it's universally misunderstood across all years of longevity. I believe I understand it better than most due to a prior technical background combined with calling the PBS helpline fairly often when I was new. But there are still some awards that leave me scratching my head from time to time, I have to admit.